April 9, 2017
If you’ve ever had the up-sell experience, you know how aggravating it is. An up-sell is like when you take your car in for a small repair and the shop tries to talk you into buying new tires and getting an oil change.
Some dental offices do the same thing. If you come in for a cracked tooth or some other dental emergency, they’ll even up trying to talk you into getting your teeth whitened. Dr. Michael Smith of Dr.Thomas J. Feder’s dental office in Belleville, IL, says our office doesn’t take that tack.